Shipping, Minimum Orders and Pallets at Wall Panels Pro: The Complete FAQ

Wall panels ship as boxes and pallets, not single sheets, and understanding how quantities, minimums and shipping zones work saves both money and back-and-forth at checkout. This FAQ covers how ordering works at Wall Panels Pro across all product families, shipped from Latvia and EU warehouses.

How are products packed?

MCM flexible stone tiles are sold per sheet but shipped in full boxes. Box contents vary by format. For example, a 1200 × 600 mm format packs 16 sheets per box (11.52 m²), while larger formats pack fewer, bigger sheets. Each product page lists its box quantity and coverage.

In-Acoustic PET felt panels ship as individual tiles or sets, with no box minimum.

Sonablock wood wool panels ship on pallets. A pallet of 25mm panels covers approximately 30.96 m²; a pallet of 15mm panels covers approximately 50.4 m².

What are the minimum order quantities?

MCM products: minimum one box. PET felt: no minimum. Sonablock: minimum one pallet for all variants, natural and painted alike. Orders below one full pallet are possible but carry a €255 handling surcharge, which reflects the real cost of breaking and repacking a pallet. For most projects, ordering the full pallet is the better value.

What are the shipping zones and rates for Sonablock?

Sonablock ships on pallets across continental Europe; Norway, Switzerland and the United Kingdom are quoted on request:

• Delivery included from one pallet (about 31 m² at 25 mm or 50 m² at 15 mm) to Latvia and central and northern EU (Germany, Poland, the Nordics, Benelux, Austria, Czechia and neighbours), and from two pallets (680 kg and above) to western and southern Europe (France, Italy, Spain, Portugal, Greece, Ireland, Hungary, Romania)
• Orders below the free-delivery threshold pay a flat freight charge per shipment: Latvia €35, central and northern EU €135, western and southern Europe €185 (this applies to single-pallet orders there). Orders below one pallet also carry the €255 handling surcharge
• Norway, Switzerland and the United Kingdom: the prices shown are indicative; delivery and customs clearance are quoted per project, so contact us with your address and quantity

What is the shipping for felt and other products?

In-Acoustic PET felt panels ship free across the EU, the UK, Norway and Switzerland, with delivery to most destinations in 3 to 5 business days. Other product families ship at rates calculated at checkout based on destination and weight.

What are the delivery times?

Felt panels: 3 to 5 business days to most EU destinations. Palletised goods such as Sonablock: 5 to 8 business days. Latvian products dispatch from Latvia; MCM tiles and other imported ranges ship from EU warehouses. Custom-made products such as WavySlats panels carry production lead time in addition to transit; see the product page for current estimates.

Frequently asked questions

Can I order less than one pallet of Sonablock?

Yes, any quantity is possible, but orders below one pallet carry a €255 surcharge. One full 25mm pallet covers about 30.96 m², which suits most medium rooms; the surcharge usually makes partial pallets poor value compared to simply ordering the pallet.

How do I know how many boxes or pallets my project needs?

Each product page lists coverage per sheet and per box. For Sonablock, use the project calculator on our site: enter your wall or ceiling dimensions and it returns the exact panel count, pallet quantity and price including any surcharge.

Do you ship MCM tiles outside Europe?

Checkout supports Europe, the UK, Norway, Switzerland, and selected overseas markets (USA, Canada, Australia) depending on product family. For destinations outside these markets (the Gulf region, Asia, Africa), contact us for an export quote; large MCM orders can be arranged as direct B2B shipments.

When is shipping free?

All In-Acoustic PET felt orders ship free. Sonablock delivery is included from one pallet within Latvia and central and northern EU, and from two pallets (680 kg and above) within western and southern Europe. For Norway, Switzerland and the United Kingdom, delivery is quoted on request.

Why is there a surcharge for partial pallets?

Wood wool cement boards are heavy, rigid panels that ship safely only when properly palletised. Breaking a pallet means manual repacking and higher damage risk in transit; the €255 surcharge covers that handling.

Where do orders ship from?

Latvian products (Sonablock, PET felt panels, wood slat panels) ship from Latvia. MCM flexible stone tiles and other imported ranges ship from EU warehouses. All dispatch points are within the EU, which means no customs procedures for EU customers and predictable transit times.

Can businesses get volume pricing?

Yes. For multi-pallet Sonablock orders, full-container MCM orders or recurring trade volumes, contact us through the quote form. We actively work with architects, contractors and resellers on project pricing.